Emergency Response and Coordination System
Revolutionize emergency coordination. Tailored for cities and municipalities, centralize emergency operations, promoting efficiency and speed. Every second counts. Make a difference now - welcome to the future of emergency coordination.


01
Ticket Management
Creation of Tickets
Closing of Tickets
Ticket tagging with Calls, Responders, Incident Levels, Incident Tags, Barangays, and Area Code
02
Coordination Management
Creation of Coordinations
Closing of Coordinations
Ticket linking with Coordinations
Display and update Coordination Status
03
Call Management
Storing of Call records gathered from Unified Communications System
Ticket linking with Calls
04
Reporting & Monitoring
Real time dashboard, graph, and table data with notifications
Export data to CSV format
Generate printable report
Logs for documentation and auditing
05
Role-bounded Access
Admin for full system control
Supervisor for enhanced control
Agent for operational control
Viewer for read only access
06
Internal Communication Platform and File Repository
Allow users to send private messages between each other
Allow admin and supervisors to create announcements for all users
Allow admin and supervisor to store files in an internal file repository
07
User Management
Create and update users
Monitor user performance
Monitor user login and logout logs
08
External Link System
Input links to external services for quick access in ERCS
09
Customization & Interface
Admin and supervisor can customize ERCS theme, logging image banner, login title, and application title
Personal notes system
10
Directory Build-up
Barangay directory
City/Municipality directory
Province directory
Evacuation Center directory
Hotline directory
Responder directory
Incident Level directory
Incident Tag directory
Area Codes directory

Contact us
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